Airport Administration Category

Customer Service Training

Airports are in the service industry and are a customer centric organization. Your goal should be to provide the highest level of customer ...

Duration: 10 min

Test Available

Airport Administration

Human Trafficking Awareness

Nancy Rivard, President and Founder of Airline Ambassadors International, reviews how to identify the signs that someone is being trafficked ...

Duration: 45 min

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Airport Administration

A Conversation on Aviation and Human Trafficking

This special report increases awareness for aviation personnel to identify and prevent human trafficking. The special guests discuss how their ...

Duration: 15 min

Airport Administration

Airport 101 Series: Module 007 The Airport Marketplace

Airport marketing comes in many forms. At the small airport level it may be simply to promote fundamental businesses to the community and attract ...

Duration: 23 min

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Airport Administration

Airport 101 Series: Module 006 Finance

This segment reviews the basics of airport financing, including locally generated revenues, such as rates and charges, passenger facility charges ...

Duration: 33 min

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Airport Administration

Airport 101 Series: Module 005 Part 139 Overview Operations Part 2

In this segment, the video reviews the Airport Self-Inspection Program, the Airport Movement and Safety Areas, the Airport Emergency Plan and ...

Duration: 29 min

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Airport Administration

Airport 101 Series: Module 005 Part 139 Overview Operations Part 1

A safe operation is a primary responsibility of any manager of a public facility or transportation provider. This Airport 101 segment focuses ...

Duration: 20 min

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Airport Administration

Airport 101 Series: Module 004 Ownership, Organization and Staffing of Airports Part 1

The Airport 101 series of programs has been developed to introduce you to the basics of airport operations and management. In this program, ...

Duration: 21 min

Test Available

Airport Administration

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