Airports are in the service industry and are a customer centric organization. Your goal should be to provide the highest level of customer ...

Duration: 10 min

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Nancy Rivard, President and Founder of Airline Ambassadors International, reviews how to identify the signs that someone is being trafficked ...

Duration: 45 min

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This special report increases awareness for aviation personnel to identify and prevent human trafficking. The special guests discuss how their ...

Duration: 15 min

Airport marketing comes in many forms. At the small airport level it may be simply to promote fundamental businesses to the community and attract ...

Duration: 23 min

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This segment reviews the basics of airport financing, including locally generated revenues, such as rates and charges, passenger facility charges ...

Duration: 33 min

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In this segment, the video reviews the Airport Self-Inspection Program, the Airport Movement and Safety Areas, the Airport Emergency Plan and ...

Duration: 29 min

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A safe operation is a primary responsibility of any manager of a public facility or transportation provider. This Airport 101 segment focuses ...

Duration: 20 min

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The Airport 101 series of programs has been developed to introduce you to the basics of airport operations and management. In this program, ...

Duration: 21 min

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Airport Administration Category