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Customer Service and ADA Training

Airports are in the service industry and are a customer centric organization. Your goal should be to provide the highest level of customer service to all guests every day. ...

Duration: 13 min

Test Available

Airport Administration

Sterile Area Concessionaire Training on Prohibited Items

Prohibited items in the Sterile Area are of great concern to aviation security. This course will teach you about: accessing the Sterile Area, the screening of prohibited ...

Duration: 10 min

Test Available

Police/Public Safety/Security

Module 9 Part 139.315, 317, 319 Aircraft Rescue and Firefighting

This module combines the Aircraft Rescue and Fire Fighting topics of 139.315, 317, and 319 in AAAE’s 14 CFR Part 139 Series. This module focuses on index determination, operational ...

Duration: 31 min

Test Available

Operations/Maintenance

AAAE's Emergency Preparedness and Evacuation Training

The purpose of this course is to increase employee awareness regarding emergency procedures. This training covers procedures for safely evacuating the airport and when, ...

Duration: 13 min

Test Available

Police/Public Safety/Security

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